Problem
Cause
The portafilter holder does not
There is too much coffee in the
lock into place on the device.
portafilter.
The foam on the coffee is light
The coffee powder was not
(the coffee is coming out too
pressed down enough.
quickly).
Too little coffee powder.
The espresso coffee powder
is ground too coarsely.
The espresso coffee powder is
not the right quality.
The foam on the coffee is dark
The espresso coffee powder was
(the coffee is coming out too
pressed down too hard.
slowly).
Too much espresso coffee
powder.
The portafilter is blocked.
The coffee powder is ground
too finely.
The espresso coffee powder is
ground too finely or damp.
Limescale in the water circuit.
The coffee machine is not
Tank empty.
producing drinks and the 1 and
The water tank is not properly
2-cup button flashed for a few
inserted and the valves at the
seconds.
bottom are not opened.
The portafilter is blocked.
Limescale in the water circuit.
The coffee machine is not working and all the control lights are
flashing red.
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Corrective action
Use the measuring spoon
provided and ensure you are
using the right portafilter for
the method of preparation.
Press the coffee powder down
harder.
Use more espresso coffee
powder.
Only use coffee powder for
espresso machines.
Use a better quality espresso
coffee powder.
Press the coffee powder down
less.
Use less espresso coffee powder.
Clean as described in the
"Cleaning the coffee portafil-
ters" section.
Only use coffee powder for
espresso machines.
Only use espresso coffee
powder for espresso machines
and make sure it does not get
damp.
Descale as described in the
"Descaling" section.
Fill the water tank.
Push the water tank down
gently to open the valves at the
bottom.
Clean as described in the
"Cleaning the coffee portafil-
ters" section.
Descale as described in the
"Descaling" section.
Disconnect the device from the
mains power immediately and
consult an authorised customer
service centre.
For UK use only
▪ This product is supplied with a 13 A plug conforming to BS 1363 fitted to the mains lead. If the
plug is unsuitable for your socket outlets or needs to be replaced, please note the following. If the
plug is a non-rewireable one, cut it from the mains lead and immediately dispose of it. Never insert
it into a socket outlet as there is a very great risk of an electric shock.
▪ The replacement of the plug at the mains lead has to be done according to the following instruc-
tions:
Important: The wires in this mains lead are coloured in accordance with the following code:
blue
Neutral
brown
Live
As the colours of the wires in the mains lead of this
appliance may not correspond with the coloured markings
identifying the terminals in your plug, proceed as follows:
⋅
the wire which is coloured blue must be connected to the terminal which is marked with the
letter N or coloured black,
⋅
the wire which is coloured brown must be connected to the terminal which is marked with
the letter L or coloured red.
Do not connect any wire to the terminal which is marked
with the letter E or by the earth symbol
, or coloured green or green and yellow.
▪ If a 13 A (BS 1363) plug is used it must be fitted with a 13 A fuse conforming to BS 1362 and be
ASTA approved. If any other type of plug is used, the appliance must be protected by a 10 A fuse
either in the plug or adapter or at the distribution board.
If in doubt - consult a qualified electrician.
▪ Never use the plug without closing the fuse cover.
The appliance complies with European directives 2014/35/EU, 2014/30/EU and
2009/125/EU.
At the end of its life, this product may not be disposed of in normal household
waste, but must instead be taken to a collection point for recycling electrical and
electronic appliances.
The materials are recyclable in accordance with their labelling. Reuse, recycling
and other ways of reutilising old appliances make an important contribution to
protecting our environment.
Please ask your local authorities for information about the appropriate disposal
point.
End users are personally responsible for deleting any personal data that may be
stored on appliances they are disposing of.
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