Troubleshooting; Corrective Action - Twinstar Home 73696/18SM9977-PC76 Manual De Instrucciones

CARE AND MAINTENANCE
• Dust your fi replace regularly with a soft non-lint producing cloth or household
dusting product.
• Clean your fi replace with a gentle non-abrasive household cleaner. Make sure
to dry your fi replace immediately with a soft cloth or towel.
• Tips for using touch-up pen (ZZ): For scratches, stroke in direction of scratch. For worn
areas, stroke in direction of wood grain. Rub excess colorant promptly with a soft cloth.
• The motors used on the fan and the fl ame generator assembly are pre-lubricated for extended
bearing life and require no further lubrication. However, we recommend periodic
cleaning/vacuuming of the fan/heater.
• Make sure the unit is turned off and unplugged whenever you are cleaning the heater or
fi replace.
WARNING: Make sure the power is turned off before proceeding. Any electrical repairs
or rewiring of this unit should be carried out by a licensed electrician in accordance with
national and local codes.
If repairing or replacing any electrical component or wiring, the original wire routing,
color coding and securing locations must be followed.
WARNING: Electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fi re, electrical shock and injury to persons.
WARNING: Do not use this fi replace if any part of it has been under water. Immediately
call a qualifi ed service technician to inspect the fi replace and replace any part of the
electrical system.
WARNING: Disconnect power before attempting any maintenance or cleaning to reduce
the risk of fi re, electrical shock or personal injury.
WARNING: During any service of this appliance, the power to the unit must be turned off.
First turn the main power switch to the OFF position. Then remove the electrical plug from
the wall outlet.

TROUBLESHOOTING

PROBLEM
No power, switches do
not light up.
Switches light up,
but no fl ame effect.
Logs glow, fl ame effect
does not work.
Flame effect operates, but
heater does not blow warm air.
Heater doesn't work, but
Power and Heater switches
are in the "ON" position and
thermostat is set on "HI".
POSSIBLE CAUSE
Power cord was not
plugged in the outlet.
Bulbs are broken
or loose.
a. Spinner has fallen off
from bracket.
b. Spinner motor
doesn't work.
a. Heater switch is in
"OFF" position.
b. "Thermostat" is
on "LO"
The product is on the
protected status.
13

CORRECTIVE ACTION

Check that unit is plugged into a standard
120V outlet.
Remove front glass door and check for any
broken light bulbs or loose light bulbs.
a. Open back of unit. Check to see if
"spinner" is correctly mounted to the
rear of unit.
b. Check to see if spinning motor is
functioning. If not, call customer service.
a. Check that heater switch is in "ON"
position. Switch should light up.
b. Make certain that thermostat is turned
to the "HI" position.
Turn all switches to the "OFF" position and
unplug the unit from the wall outlet for 5
minutes. After 5 minutes plug the unit back
into wall outlet, and operate as normal.