Jandy
Pro Series, CS Single Element Cartridge Pool & Spa Filter
®
Section 8. Troubleshooting
1.
For a list of common problems and solutions see the Troubleshooting Guide below.
2.
Zodiac recommends that you call a qualified service technician to do any work on the filter/pump system. For
technical assistance, contact our Technical Support Department at 1.800.822.7933.
Table 2.
Troubleshooting Guide
Fault Symptom
Water is not clear.
Low water flow.
Short filter cycles.
High pressure on start-up.
Dirt returns to pool.
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Installation & Operation Manual
Possible Problems
Insufficient disinfectant level.
Incorrect pool chemistry.
Heavy bathing and/or dirt loads.
Insufficient running times.
Filter is dirty.
Hole in filter element.
Filter system strainer baskets dirty.
Air leaks on suction side of pump.
Restrictions or blockage in either
suction or return lines.
Filter cartridge needs to be cleaned or
replaced.
Pool water level too low.
Pump not primed.
Pump impeller vanes blocked.
Pump operating under speed (low
voltage).
Presence of algae clogging filter.
Incorrect water chemistry.
Strainer baskets not being used and/or
broken. (Allow debris into pump.)
Pump output exceeds design flow rate
of filter.
Ineffective cleaning.
Small eyeball fitting in Pool/Spa.
Partially closed valve on return line.
Too large of pump.
Filter cartridge dirty.
Hole in filter cartridge.
Worn o-ring seal inside filter.
Filter not assembled correctly.
ENGLISH
Solutions
Check and adjust disinfectant level.
Test and adjust water chemistry.
Adjust filter time and/or water chemistry.
Increase pump run time.
Clean filter per instructions.
Replace filter cartridge.
Check and clean strainer baskets.
Check all connections between pool
intake and pump.
Check all lines for debris or partially
closed valves.
Clean or replace filter cartridge per
instructions.
Fill pool so level is above pump inlet line.
Fill pump with water at basket and replace
lid.
Technician required.
Technician or electrician required.
Check disinfectant content.
Check pH, total alkalinity and TDS.
Replace baskets.
Check pump performance.
Clean or replace filter cartridge per
instructions.
Replace with larger diameter fitting.
Check and fully open all valves on return
line.
Check pump and filter selection.
Clean filter cartridge per instructions.
Replace filter cartridge per instructions.
Replace o-ring.
Reassemble filter per instructions.
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