Frequently Asked Questions - Lotus 14005R4 Manual De Uso

What types of water can be used?
The system is recommended for use with visually clear water (not colored, cloudy or turbid water). The system is not
intended for the treatment of water which has an obvious contamination source (such as raw sewage), nor is the
system intended to convert wastewater into microbiologically safe water. *
How do I know when the carbon-block filter needs to be changed?
The status indicator light will begin to flash amber. The closer the carbon-block filter gets to the end of its life cycle, the
faster the light will flash. When the light stops flashing and turns a solid amber — you must replace the carbon-block
filter. The unit will not work until you do. See "Installing a New Carbon-Block Filter" page 8-9.
What replacement filter should I use with my system?
Use replacement filter LWTRF1/LWTRF1K only.
Where can I purchase lotus® Water Treatment System,
carbon-block replacements filters?
Simply call us at 1-800-808-1724 or visit our website www.tersano.com.
Is there any risk of contact with contaminants when changing the
carbon-block filter?
We've designed the carbon-block filter in such a way that removing, handling and replacing it is sanitary. Contaminants
from the filter are contained within the filter itself and cannot come into contact with your hands or drinking water.
I was conditioning the carbon-block filter and the water that was dispensed
appeared to contain dust particle.
During the conditioning process, any loose carbon dust is removed from the carbon-block filter. This is a normal
characteristic of carbon-block filters and you only see this happen during this process. You can use this water for your
house plants or discard it if you wish.
Why can't the water be dispensed after 12 hours?
The ozonation process creates water that is rich in oxygen which contributes to the great fresh taste of the
water itself. In order to provide consistently delicious oxygen-rich water, after 12 hours you must unlock the Processing
Carafe, fill it to the fill line with additional water if necessary, and start the process again. Alternatively, you can
discard any remaining water and once again fill it to the fill line and start the process.
What happens if there is a power outage?
In the event of a power disruption, important information about your unit is stored in the computer's memory. When
power is restored, the unit will know the filter status and water source mode that has been programmed for your unit. If
you experience a power disruption while using the system, the system will stop operating. Once power is restored,
press the process button and then the ozonation process will begin.
I have a problem with the unit, who do I contact?
If, after you've checked the "Troubleshooting" section on page 10, you still have a problem, you can call us at
1-800-808-1724 or visit our website www.tersano.com
*Tested and verified by independent laboratory testing for the bacterial and protozoa claims on the Performance Data
List on page 16. NSF Certification for a microbiological claim is for Cyst Reduction only.

FREQUENTLY ASKED QUESTIONS

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