5. Troubleshooting
Please use this chart to troubleshoot common problems using DEEBOT.
No.
Malfunction
DEEBOT will not
1
charge.
DEEBOT cannot
2
return to the Docking
Station.
DEEBOT gets into
3
trouble while working
and stops.
DEEBOT returns to
the Docking Station
4
before it finishes
cleaning.
26
FR-CA
EN
Possible Causes
DEEBOT is not powered
ON.
DEEBOT has not made a
connection with the Docking
Station.
Docking Station is unplugged
while DEEBOT is powered
ON, which causes battery
consumption.
The battery is completely
discharged.
The Docking Station is not
placed properly.
DEEBOT is tangled with
something on the floor
(electrical cords, drooping
curtains, area rug fringe
etc.).
When battery power gets
low, DEEBOT automatically
switches to Return to
Charger Mode and returns
to the Docking Station to
recharge itself.
Working time varies
according to floor surface,
room complexity and the
selected Cleaning Mode.
Solutions
Move the robot's Power Switch to the
ON position.
Be sure that the robot's Charging
Contacts have made a connection with
the Docking Station Pins. You may
move the robot manually to make the
connection if necessary.
Plug in the Docking Station and
ensure DEEBOT is powered ON.
Keep DEEBOT on the Docking Station
to make sure it has full battery to work
at any time.
Re-activate the battery. Place DEEBOT
on the Docking Station by hand, remove
after charging for 3 minutes, repeat 3
times; then charge normally.
Refer to section 3.2 to place the
Docking Station properly.
DEEBOT will try various ways
to get itself out of trouble. If it is
unsuccessful, check the Side Brushes
and remove anything tangled around
the Side Brushes, or manually remove
the obstacles and restart.
This is normal. No solution necessary.
This is normal. No solution necessary.