Hewlett-Packard Limited Warranty Statement
HP Product
Software
Print cartridges
Printer
A.
Extent of Limited Warranty
1.
Hewlett-Packard (HP) warrants to the end-user customer
that the HP products specified above will be free from
detects in material and workmanship for the duration
specified above, which duration begins on the date of
purchase by the customer.
2.
For software products, HP's limited warranty applies only to
a failure to execute programming instructions. HP does not
warrant that the operation of any product will be
uninterrupted or error free.
3.
HP's limited warranty covers only those defects which arises
as a result of normal use of the product, and does not cover
any other problems, including those which arises as a result
of:
a.
Improper maintenance or modification;
b.
Software, media, parts or supplies not provided or
supported by HP; or
c.
Operation outside the product's specifications.
4.
For HP printer products, the use of a non-HP ink cartridge
or a refilled ink cartridge does not affect either the warranty
to the customer or any HP support contract with the
customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled ink cartridge,
HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.
5.
If HP receives, during the applicable warranty period, notice
of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at
HP's option.
6.
If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP's warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product.
7.
HP shall have no obligation to repair, replace, or refund
until the customer returns the defective product to HP.
8.
Any replacement product may be either new or like-new,
provided that is has functionality at least equal to that of
the product being replaced.
9.
HP products may contain remanufactured parts,
components, or materials equivalent to new in performance.
10. HP's limited warranty is valid in any country where the
covered HP product is distributed by HP. Contracts for
additional warranty services, such as on-site service, are
available from any authorised HP service facility in
countries where the product is distributed by HP or by an
authorised importer.
Duration of Limited
Warranty
90 Days
90 Days
1 Year
B.
Limitations of Warranty
1.
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE.
C.
Limitations of Liability
1.
To the extent allowed by local law, the remedies provided in
this Warranty Statement are the customer's sole and
exclusive remedies.
2.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR
THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS
THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
D. Local law
1.
This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which vary
from state to state in United States, from province to
province in Canada, and from country elsewhere in the
world.
2. To the extent that this Warranty Statement is inconsistent
with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such
local law, certain disclaimers and limitations of this
Warranty statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States ( including provinces
in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a consumer
(e.g. the United Kingdom);
b.
Otherwise restrict the ability of a manufacturer to enforce
such disclaimers or limitations; or
c.
Grant the customer additional warranty rights, specify the
duration of implied warranties which the manufacturer cannot
disclaim, or allow limitations on the duration of implied
warranties.
3.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO,
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE
SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
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