H
TROUBLE SHOOTING
Check the following before contacting technical support:
Problem
Cause
The power cord is not
connected.
The power cord is not
The device does not
connected properly.
work
The fuse of the unit is defective.
The batteries in the remote
control are dead.
The Semi HEPA-/Enzyme-filter and
the active carbon filter are dirty.
The Semi HEPA-/Enzyme-filter
The device does not
and the active carbon filter
remove odours and/or
are missing.
dust.
The Semi HEPA-/Enzyme-filter
and the active carbon filter
have been installed incorrectly.
This noise may occur when small
The device makes a
dust particles enter the device
creaking sound.
and does not indicate a defect.
The air in the room was dirty
when the plug was inserted
into the socket.
The
mode
(automatic operation)
does not work.
The odor sensor
No / insufficient air
The air flow is blocked.
circulation.
There are excessively high
concentrations of harmful
The device operates
gasses or fumes in the room.
continuously in the
The temperature in the room
mode (automatic
may fluctuate significantly
operation).
(e.g.due to the opening and
closing of windows/doors).
Solution
Insert the plug into the socket.
Insert the plug into the socket
correctly.
Replace the fuse.
Replace the batteries.
Replace the filters.
Install the filters in the device.
Install the filters correctly.
Contact your dealer if this
noise is constantly audible.
First purify the air. Then
switch the device to the
mode.
Manually switch the device to
the highest ventilator setting
is dirty.
in order to purify the air. Then
switch the device to the
mode.
Remove the blockage.
Replace the filters.
Manually switch the device to
the desired mode.
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