3. Conditions for the warranty to be exercised
To exercise the legal and commercial warranty, it is
necessary to submit documentary evidence showing the
delivery and/or purchase date of the product, whether the
invoice, receipt, delivery slip or sealed and dated warranty
card. Documents which have been tampered with or
falsified will not be accepted.
The consumer shall contact SUNSTECH's Customer Service
Team using the website (under the support section) and
will be informed about what action to take. At that time,
the consumer shall have to provide a clear description of
the malfunction or the lack of conformity of the product
with the contract.
In any case, repairs under the warranty shall be carried out
by SUNSTECH's Official Technical Assistance Services or its
authorized distributors so that SUNSTECH can be held
responsible under the legal and/or commercial warranty.
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