What To Do In Case Of Problems; Error Codes - FALMEC Panoramico 90 Manual De Instrucciones

WHAT TO DO IN CASE OF PROBLEMS

The cooker or cooking areas do not turn on:
· The cooker is not connected to the electric network.
· The protection fuse is released.
· Check if the block is not active.
· Keys are covered with water or grease.
· An object is placed on the keys.
The symbol is displayed .
· There is no saucepan on the cooking area.
· The container used is not compatible with cooktops.
· The diameter of the saucepan b ottom is too small compared to the cooking
area.
The symbol [E] is displayed:
· Disconnect and connect the cooker.
· Contact the after-sales centre.
One of the area or the entire cooker turns off:
· The safety overheating system is active;
· The cooker or one cooking area remains on for too long;
· one or more keys are covered;
· one of the saucepans is empty and the bottom overheated.
The fan keeps on working after the cooker shutdown:
· This is not a malfunction: the fan keeps on protecting the electronic power unit
of the device.
· The fan stops automatically.

10 ERROR CODES

For supporting a service technician in case of error, the UI displays error codes.
In combination with the provided document "error codes Basic 2" which inclu-
des datailed information a complete error matrix description is available.
E.G.O's standard error codes are listed following, customized UI can be different.
In the standard general UI eroors (Er xx) and cooking zone errors (E/x) differ.
In case of cooking zone errors the display of the incorrect cooking zone blinks
alternative "E" and a hexcode "X".
Error Description
code
The cooking zone
. can be configured
if a static "C" is
shown
The cooking will
.
be configured if
a flashing "C" is
shown.
After a successful
configuration the
relevant display
shows "-". If "-"
is not displayed
check the possible
causes of the E/5
A flashing "E" on
. each cooking
zone indicates
that all configs
will be
deleted
Temperature limits
. are exceeded
possible Remedy
causes
No error, A suitably pan must
the user is in the be placed on the
service menu. relevant cooking zone
User is in the Wait for the symbol
service menu, "-" or abort the confi-
no error guration activities by
pressing the select
key and the "C" will
not
flash anymore.
User is in service Manual configuration
menu,
no error
Pt or glass System must cool
temperature is down
too high NTC
-> electronic
temperature too
high
Unsuitable pot,
. e.g. loss of the
magnetic charac-
teristics because
of temperature in
the bottom
Unconfigured
. induction module
(all induction mo-
dule answer to UI,
but any element
is related to the
effected cooking
zone.)
No communica-
.
tion between UI
and induction
module
Main power
. disturbance
Non assignable
. failure
Fan failure
.
Defect ivetempe-
. rature probe on
inductor
Hardware defect
. of induction
module
Configuration
.
failure
Fixed sensor value
. (test function
for T probe on
inductor)
No func- Overvoltage on
t i o n a l i t y the switch mode
and no power supply (no
displaying functionality)
Note:
Not each failure can be delected automatically by the system, e.g. in case of
defect of the User interface power supply.
23
On the module 1. The error is auto-
a pot creates matically cancelled
an improper after 8 s and the
operatioing cooking zone can be
point which can used again. In case
destroy devices, of further upcoming
e.g IGBTs. errors the pot has to
be replaced.
2. The module has
to be changed if the
error comes without
a pot on the cooking
zone.
induction Delete the hob
module is not configuration and
configured activate the manual
configuration.
Start the UI service
menu to configure
the induction module
if the listed points are
not successful replace
the module.
No power supply Check power and
of induction LIN connections. If
module. connection is OK,
Bad cabling or replace the module
defect
1. Failure in main Check main power
power frequency voltage and frequen-
detection cy, if ok replace the
2. Overvoltage module
Replace module or
User interface
Fan or control Replace the module
electronic is
defect
Sensor signal out Replace the module
of valid range;
sensor or elec-
tronic is defect
Defect hardware Replace the module
device detected
by the self-check
of the module
2 cooking zones Delete the actual
are delicated to configuration
the same ele- manual configuration
ment of the UI with service menu
Not enough System must cool
temperature down
change (10 K)
within 5 min
after switch on
the hob
400 V Disconnect and
connection correct the power line
connection