Problem
Afterimages in the picture
White specks in the picture
Menu does not open.
Menu settings will not
change.
I forgot the password.
Pan, tilt, zoom, or focus do
not work.
The camera movement
modes (OFF, SEQ, SORT,
AUTO PAN, PATROL) do not
work.
The camera movement mode
(OFF, SEQ, SORT, AUTO
PAN, PATROL) setting
changes.
Camera position is different
from the preset position set-
ting.
Cause and Recommended Action
• Check the DNR setting.
• Use the PIX OFF function to perform blemish com-
pensation.
• Is the camera connected correctly? See the operat-
ing instructions that come with the system controller
you are using.
• Are camera communication settings configured cor-
rectly?
• Is the password lock function turned on?
• Contact a quality service person or system installer.
• Is the camera connected correctly? See the operat-
ing instructions that come with the system controller
you are using.
• The camera has a pan limit function. Check the PAN
LIMIT settings.
• The motor or lens may be worn. Contact a quality
service person or system installer.
• Check the self return function.
• Check the ALARM IN settings.
• Check the recover time setting of the motion detec-
tor.
• Check the self return function.
• Perform REFRESH from the special setup menu.
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Reference Pages
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