G - FAQ
I do not receive an email when
movement is detected.
20
FR
960P WIFI OUTDOOR IP CAMERA
Unsuitable movement detection
settings
Email configuration error
Your camera is not authorised to
access your email inbox
Your email inbox is automatically
classing Push alerts as junk or
spam.
Please check the configuration
of the camera, the settings for
sending emails upon alert and
the detection sensitivity
Please check with your email
service provider that your SMTP/
encryption/port settings are all
correctly configured
Please check with your email
service provider that the
your account's Security and
Access Control settings allow
the camera to use your email
account
Please check the settings on
your inbox to prevent messages
from your camera being classed
as junk mail.