GUARANTEE
The BY AQUALUX heat pump is guaranteed against all material and/or manufacturing defects for 2
years as from the date of delivery.
The titanium exchanger is guaranteed against rust for 2 years as from the date of delivery.
The couplings exchanger are not covered by the warranty in case of impact or not properly handling (
do not lift heat pumps with the couplings).
The exchanger is not covered under warranty in case of non-observance of wintering
procedure (ex burst by frost).
These guarantees are granted subject to strict compliance with the assembly and maintenance
instructions. The guarantee will not apply in the event of non-compliance with these conditions.
No guarantee can be granted if the goods have not been paid for in full.
No repairs or replacements carried out under guarantee can result in any prolongation of the said
period of guarantee.
The purchase invoice must be forwarded with any claims under guarantee.
Under the terms of this guarantee, the sole obligation placed on AQUALUX is
replacement or repair free of charge, as AQUALUX sees fit, of the product or element
found to be defective by the competent AQUALUX department. All other costs must be
met by the purchaser.
To benefit from this guarantee, all the products concerned must be forwarded beforehand to the
AQUALUX after-sales department, whose approval is essential for all replacements or repairs in
workshop.
The guarantee does not cover visible defects. Does not cover defects or damage caused by normal wear
and tear, defects resulting from faulty assembly and/or misuse, or any modifications made to the product
without the prior written approval of AQUALUX.
Legal guarantee: provided that the purchaser is able to provide proof of a hidden defect,
the seller is required by law to make good all the consequences thereof (article 1641 and
seq. of the French civil code).
If the purchaser brings a claim before the courts, he must do so in a short time from the
date at which the defect is detected (article 1648 of the French civil code).
ECO PARTICIPATION (DEEE directive)
In accordance with the European Directive 2002/96/EC, and in order to reach a number of
environmental protection objectives, the following rules must be obeyed.
These objectives apply to waste from electrical and electronic equipment (DEEE).
The pictogram attached to the product, the user manual and the packaging indicates that
the product is subject to this regulation. Consumers must return the used products to
the collection points provided.
By enabling the products to be recycled, consumers contribute to the protection of our
environment. This is an ecological gesture.
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