Troubleshooting; Specifications - Impecca DFM-1043 Manual De Usuario

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Troubleshooting

Problem
Digital Picture Frame
doesn't turn on
No Start-up
screen
No photo, videos or
music files on the
memory card
The File doesn't
play

Specifications

Type
Resolution
Output
Input
Working Temperature
Display Mode
Image Changing Interval
Supported File Formats
Cards
USB ports
Start-up
Internal Memory
If you experience any issues that are not listed above, or if you are unable to resolve your issue
after trying the methods and solutions described above, please contact Impecca's technical
support team:
Cause
Make sure that the AC adapter is securely attached to the
The power
frame. When you connect the AC adapter to the frame and
connector is
power up the unit, even without a memory card, you
not securely
should see a blank lit screen. If you do not see the lit
inserted.
screen, check if the power is connected to the Digital
Picture Frame, and make sure that it is securely attached.
Memory card
Insert a supported memory card.
is not inserted
correctly
Make sure that you inserted the card correctly. Make
Memory card
sure the front label of the memory card is facing AWAY
is not inserted
from the front of the unit. Do not force the memory
correctly
card into the slot.
Make sure there is at least one supported image/ music/
Incompatible
video file on the memory card.
File Format
Compatible Photo formats: JPEG, BMP, GIF, TIFF,
PNG
Compatible Music formats: MP3, WMA,OGG
Compatible Video formats: MPEG-1/2/4, AVI in the XVID
format, .MOV
10.4 inch Digital Picture Frame
800 x 600
12 V 1.5A
AC100-240V ~50/60Hz
-20 to +5 degrees
4:3
Fast, Normal, Slow
JPEG,BMP,GIF,TIFF,PNG / MP3,WMA,OGG / MPEG -
1/2/4, .AVI in the XVID format, .MOV
SD/SDHC/MS/ xD/CF
USB Host, USB Slave
Slideshow
2GB
Email: service@impeccausa.com
Website: www.impeccausa.com
How to fix it
13

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