Parts subject to tear and wear , Guarantee
10. Parts subject to tear and wear
Various parts are subject to application- specific or normal wear and must be replaced in good time, when
required. The following parts are subject to normal wear and are not covered by the manufacturer's
guarantee:
• Air filter
• Fuel filter
• All rubber parts which come into contact with fuel
• Spark plug
• Starter
11. Guarantee
SOLO guarantees problem-free quality and will assume the costs for defect remediation by replacing the
defective parts in the case of material or manufacturing defects that occur within the guarantee period after
the date of purchase. Please note that specific guarantee conditions apply in some countries. Ask your
sales person if you have any questions. As vendor of the products he is responsible for the guarantee. We
request your understanding that no guarantee can be assumed for damages due to the following:
• Non-compliance with the operating instructions.
• Neglecting required maintenance and repair work.
• Damages due to improper carburetor adjustment.
• Normal wear and tear.
• Obvious overload through persistently exceeding the upper performance limits.
• Using non-approved tools and cutting fixtures, Using non-approved cutting bar and chain lengths in the
case of chain saws.
• The use of force, improper handling, misuse, or accident.
• Damages caused by overheating due to dirt build up on the ventilator casing.
• Intervention by non-specialized persons, or improper repair attempts.
• The use of unsuitable replacement parts or parts other than SOLO original parts to the extent that they
cause damage.
• Using unsuitable fuel or fuel that has been stored too long.
• Damages that can be traced to implementation conditions from the rental business.
Cleaning, care, and adjustment work are not recognized as guarantee performances. All guarantee work
must be carried out by a SOLO dealer.
For Australia only: Supplementary warranty notes specifically for Australia
To make a claim, contact Clayton Engineering, 26 French Ave, Brendale, Q, 4500 on phone 1300 798 022
or email sales@claytonengineering.com.au. You will be asked to provide proof of purchase and then will
be instructed on the procedure for repairing or replacement of the product under warranty. All costs
incurred for repair or replace, and additional claims can be discussed at this stage.
This warranty is provided in addition to other rights and remedies you have under law: Our goods come
with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
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