BASIC WARRANTY
Twin-Star International, Inc. (hereinafter referred to
collectively as the ("Company") warrants that your
new Classic Flame Electric Fireplace is free from
manufacturing and material defects for a period of
one year from date of purchase, subject to the fol-
lowing conditions and limitations.
1. This electric fireplace must be installed and oper-
ated at all times in accordance with the installa-
tion and operating instructions furnished with the
product. Any unauthorized repair, alteration, will-
ful abuse, accident, or misuse of the product shall
nullify this warranty.
2. This warranty is non-transferable, and is made to
the original owner, provided that the purchase
was made through an authorized supplier of the
company.
3. The warranty is limited to the repair or replace-
ment of part(s) found to be defective in material
or workmanship, provided that such part(s) have
been subjected to normal conditions of use and
service, after said defect is confirmed by the
Company's inspection.
4. This warranty does not cover the light bulb(s)
included with the Classic Flame Electric Fireplace.
5. The Company may, at its discretion, fully dis-
charge all obligations with respect to this war-
ranty by refunding the wholesale price of the
defective part(s).
6. Any installation, labor, construction, transporta-
tion, or other related costs/expenses arising from
defective part(s), repair, replacement, or other-
wise of same, will not be covered by this warran-
ty, nor shall the Company assume responsibility
for same.
7. The owner/user assumes all other risks, if any,
including the risk of any direct, indirect or conse-
quential loss or damage arising out of the use, or
For Customer Ser vice:
E-Mail: parts@twinstarhome.com
In English Call: 866-661-1218
En Français Call: 866-374-9203
En Español Call: 866-661-1218
1 YEAR LIMITED WARRANTY
For Classic Flame™ Electric Fireplace Models
inability to use the product, except as provided
by law.
8. All other warranties – expressed of implied
– with respect to the product, its components
and accessories, or any obligations/liabilities on
the part of the Company are hereby expressly
excluded.
9. The Company neither assumes, nor authorizes
any third party to assume, on its behalf, any
other liabilities with respect to the sale of the
ClassicFlame product.
10. The warranties as outlined within this document
do not apply to non Classic Flame accessories
used in conjunction with the installation of this
product.
This warranty is void if:
a. The fireplace is subjected to prolonged periods
of dampness or condensation.
b. Any unauthorized alteration, willful abuse, acci-
dent, or misuse of the product.
c. You do not have the original receipt of
purchase.
IF WARRANTY SERVICE IS NEEDED
Contact the Company at parts@twinstarhome.com
or 1-866-661-1218. Make sure you have your war-
ranty, your sales receipt, location of purchase and
the model/serial number of your ClassicFlame prod-
uct.
For updates and revisions to this manual
please see our website
www.twinstarhome.com/instructions
E-12
Twin-Star International, Inc.
Delray Beach, FL 33483
Made in China
Printed in China
Revised 07/06
© 2006, Twin-Star International, Inc.