Troubleshooting - Worx WG168E Manual Original

TroUbLEsHooTING

The following table gives checks and actions that you can perform if your machine does not
operate correctly. If these do not identify and correct the problem, contact your service agent.
wARNINg: Switch the machine off and remove the battery prior to any troubleshooting.
Problems
Trimmer fails to
operate.
Trimmer runs
intermittently.
Excessive
vibrations/noise.
Cutting time per
battery charge
too low.
Machine does not
cut.
Continuous
lighting of the
battery charge
indicator
No charging
procedure
possible.
Battery charge
indicator does
not light up.
Auto feed does
not work
Cordless Lawn Trimmer/Lawn Edge Trimmer
Possible Causes
Battery discharged.
Battery too hot/cold.
Motor is broken.
Internal wiring of machine damaged.
Motor is broken.
Battery not fully charged.
On/Off switch defective.
Machine defective.
Line spool is not wound well.
Battery has not been used for long
period or only charged for short term.
Grass too high.
Battery defective.
Line broken.
Battery not fully charged.
Motor is broken (speed is too low).
Grass entangled around cutting head.
Battery not (properly) inserted.
Battery contacts contaminated.
Battery defective.
Plug of battery charger not plugged
in (properly).
Socket outlet, mains cable or battery
charger defective.
Cutting line is not wound well.
The line is tangled.
Line is used up.
Corrective Action
Recharge battery; also see the
content in charger manual.
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.
Contact Service Agent.
Recharge battery.
Contact Service Agent.
Contact Service Agent.
Rewind the line. See '' To fit spool
and line assembly.''
Fully charge battery; also see
the content in charger manual.
Cut in stages.
Replace the battery.
Replace the line.
Recharge battery; also see the
content in charger manual.
Contact Service Agent.
Remove grass.
Properly insert battery into
battery charger.
Clean the battery contacts (e.g.
by inserting and removing the
battery several times) or replace
the battery.
Replace the battery.
Insert mains plug (fully) into the
socket outlet.
Check the mains voltage; have
the battery charger checked by
an authorized after-sales service
agent.
Manually feed the line, if still can
not feed out, remove the Spool
out and rewind the line.
Replace with a new line spool.
15
EN