Service And Warranty; Environmental Information - JAMO S 502 Manual De Instrucciones

Service and Warranty

Environmental information

• The system is made of recyclable materials which can be re-used if disassembled by authorised personnel.
• Please follow local regulations for the disposal of packaging materials, used batteries and discarded units.
Copyright
This product contains copyright technology which is protected pursuant to patents that are the property of Macrovision Corporation and
other copyright holders. Any use of this copyright technology must be approved by Macrovision Corporation. The technology is intended
for use in the home unless otherwise approved by Macrovision Corporation. Breakdown and disassembly are prohibited.
Made under license from Dolby Laboratories. "Dolby" and the double "D" symbol are trademarks of Dolby Laboratories. "DTS" and "DTS
Digital Out" are trademarks of Digital Theater Systems, Inc.
Service
In case of warranty enquiries, please contact your dealer. In case of request for service under warranty, please enclose your original receipt.
Important: Never send the product to be repaired without prior agreement. If the DVD player is STILL UNDER WARRANTY, Jamo will pay
freight costs back and forth between the dealer and the Jamo authorised service centre. Any other freight must be paid for by the customer.
The product must always be packed properly, otherwise the product warranty will be discontinued. If the DVD player is NOT UNDER WAR-
RANTY, all costs must be paid for by the customer.
Warranty certificate
Jamo provides a twenty-four (24) month warranty from the date of purchase against material and manufacturing defects. For defects cov-
ered by the warranty, the product must be returned to the dealer that sold the product. The expected time of repair, excluding transport, is
approximately five working days.
If any problems arise, information from our authorised service centres is available at the following address, or from the dealer who sold the
product.
Terms of Warranty
1. The warranty is only valid on presentation of the original sales receipt, and if the serial number on the product is fully legible.
2.The obligations of Jamo are limited either to repair or replacement of defective components. The repair or replacement of defective com-
ponents is based on an assessment by Jamo.
Exchange is only possible if the repair cannot be performed.
3.Warranty repairs must be carried out by an authorised Jamo dealer, or an authorised service centre. No remuneration is provided for
repairs performed by unauthorised workshops. Any repairs or damage to the product caused by unauthorised intervention are not covered
by this warranty.
4.This product will not be considered as being defective, either in materials or in manufacture, if adaptation to national, local, technical or
safetyrelated requirements is required in countries other than the specific country for which the product was originally designed and manu-
factured.
5.This warranty does not cover these types of adaptations, and no remuneration will be offered for these types of adaptations or for any
consequential damages. The warranty does not cover the following:
a) Periodic inspection, maintenance and repair or replacement of parts resulting from normal wear.
b) Costs connected to transport, disassembly or installation of the product.
c) Mis-use, including use for purposes other than was intended, or faulty installation.
d) Damage caused by lightning, water, fire, natural catastrophes, war, insurrection, incorrect line voltage, insufficient ventilation, transport
or other causes outside of the control of Jamo.
6.This warranty applies to every legal owner of the product during the warranty period.
Packaging
If possible, use the original packing material for any shipping. Otherwise, re-pack the S DVR 52 using:
• A reinforced cardboard box, strong enough to carry the weight of the product.
• At least 6 cm / 2.36 inches of shock-absorbing material around the product.
• Non-abrasive dust-free material for the other parts.
• Non-abrasive wrapping for the product. (Dust and dirt cover)
• Re-pack the product in such a way as to ensure that it cannot shift in the box during transport.
Information we must receive before repairing the product:
Model name: Jamo DVD Receiver S DVR 52
Serial no.:
Fault description:
Copy of the invoice or sales receipt
The dealer's name, address and phone no.
Personal information: Name, address, post code/city, phone no. and e-mail address (optional).
Your signature
Dealer's stamp and signature
Date
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