Troubleshooting - Greenway GWD220W-2 Manual De Uso Y Cuidado

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Problem
water dispenser or
dispensing tap is leaking
water is not cold enough
water dispenser is not
dispensing water
water dispenser is noisy
Attention: Do not return this product to the store. For questions on operation, assembly or parts, please
contact us at www.greenwaywt.com or 1-866-253-0447.
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Possible Cause
Small pin hole or crack in the bottle, (common
with recycled water bottles).
Water was poured directly into bottle support
collar and overflowed.
Possible air pocket.
All the water in the tank has been used.
The unit is unplugged.
The circuit breaker in your home is tripped or
the fuse has blown.
Temperature limit tripped.
Thermostat needs to be adjusted colder.
Empty water bottle.
Mineral deposits clogging tank.
Possible air pocket.
Possible ice build up due to thermostat set too
cold.
Bottle making a gurgling noise as it fills
the tank.
Water dispenser is uneven.
Suggested Solution
Conduct water bottle leak test outlined
on pg. 4.
Drain by pressing dispenser taps.
Press tap several times to relieve air pocket and
release to re-set valve.
Replace with full bottle and wait 30-60
minutes for the water to cool.
Plug unit into outlet.
Reset the breaker or replace the fuse.
Wait 10 minutes for the temperature limit switch
to re-set automatically.
Adjust thermostat to a lower (cold) setting to
achieve desired temperature.
Replace with full bottle.
See Cleaning the Inside of the Dispenser.
Push down on the dispenser taps to prime the
unit.
Unplug overnight. Set thermostat to higher
setting, slowly increasing based on your use
and need for cold water.
This is normal.
Make sure the dispenser is on an even surface
that can support its full weight.
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