F. TROUBLESHOOTING
PROBLEM
The appliance does not
work.
No or delayed response in
several trials of pressing
on function key on the
panel
The coffee is not hot
enough.
The coffee cannot come
out from spout.
The first cup of coffee is
poor quality.
Coffee has no cream.
The touch buttons are not
sensitive
The appliance takes too
long time to warm up.
The water tank is removed
/ the water level is very
low in the water tank but
have no alert.
Internal drip tray is filled
with a lot of water.
Coffee is delivered too
slowly or a drop at a time.
Lack of bean indicator
flashes but there is still a
lot of coffee bean inside
the container.
CAUSE
The appliance is not
connected to the mains.
- Appliance is under an
electromagnetic
interference
- Dirt over the panel
- The cups have not been
preheated.
- The brewing unit is too
cold.
Empty system function
maybe used before.
The first run of grinder
does not pour sufficient
quantity coffee power into
the brewing unit.
- Coffee bean is not fresh.
Not pressing the touch
button from the front
direction of the appliance
Excessive scale has built
up.
The area near the water
tank connector is wet.
Coffee powder too fine
which block the water to
come out.
Coffee powder too fine
which block the water to
come out.
Internal coffee powder
outlet is blocked.
SOLUTION
- Plug in and press the switch.
- Check the cable and the Plug
- Unplug the appliance. Restart after few
minutes
- Clean the panel with the cloth provided
- Rinse the appliance at least 3 times before
making the coffee.
Press the hot water button until water can
come out from spout.
Throw the coffee away. The other coffees
will always be of good quality.
Change or using appropriate brand of coffee
bean.
Press the lower bottom part of the icon of
the touch button from the front direction of
the appliance.
Descale the appliance.
Wipe the water around the water tank
connector
Adjust the coffee fineness to bigger dot
during grinder operation.
Adjust the coffee fineness to bigger dot
during grinder operation.
To follow the steps of section E (V. Cleaning
coffee powder outlet).