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TROUBLESHOOTING
Antenna Reception Problems
I'm having trouble receiving certain channels.
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• There are lots of factors that can affect your reception. Tall buildings, mature trees, even
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hills between you and the broadcast towers can interfere and change the direction of the
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signals you receive. You might still need to make adjustments after you position the antenna
to account for these factors. Any time you change the antenna's position, make sure you
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re-scan for channels on your TV or digital TV converter box. The channels you receive may
have changed.
• Is the antenna sitting on a metal surface (like a metal stand)? Move it to a non-metal surface
(metal interferes with reception).
• Try using the antenna without the amplifier. Move the switch on the Xtend's amplifier to the
BYPASS position.
• Move the antenna close to a window. Some construction materials (such as aluminum siding)
make it more difficult to get good reception. Re-scan for channels when you're finished.
• Position the antenna as high as possible. Most of the time, this increases your chances of
reception. Re-scan for channels when you're finished.
• Make sure you uncoil the antenna's cable completely. Leaving it coiled will reduce reception
performance.
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