42 TROUBLESHOOTING
Cooling
Problem
Doors are opened often or
for long periods of time.
Unit is installed in a hot
location.
A large amount of food or hot
food was added to either
Refrigerator or
compartment.
Freezer section is
too warm.
Doors not closed correctly.
Temperature control is not
set correctly.
Defrost cycle has recently
completed.
Refrigerator or
Incorrect temperature control
Freezer section is
settings.
too cold.
Condensation from food with
a high water content has
Frost or ice
frozen inside of the food
crystals form on
package.
frozen food (inside
of sealed
Food has been left in the
package).
freezer for a long period of
time.
Frost or ice
Door is opened frequently or
crystals form on
for long periods of time.
frozen food
(outside of
package).
Door is not closing properly.
Possible Cause
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the
frequency and duration of door openings.
The refrigerator should not be operated in
temperatures above 110 °F.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
will reduce this effect.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
the proper temperature has been restored once the
defrost cycle has completed.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Control Panel for more
information.
This is normal for food items with a high water
content.
Do not store food items with high water content in the
freezer for a long period of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the
frequency and duration of door openings.
Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.
Solutions