Warranty
2 YEAR LIMITED WARRANTY
WHAT IS COVERED
This product is covered under the manufacturer's 2-Year Limited Warranty against defects in materials and
workmanship. If your furniture frame fails structurally due to inferior metals or welds during normal use within two years
of purchase, the manufacturer will repair or replace the defective piece at no charge. Replacement of missing or initially
defective parts will be sent at no charge for a period of 10 days from date of purchase. Warranty is to the original
purchaser and is non-transferable. Proof of purchase (dated register receipt) and in some cases, photos of product are
required for warranty claims. Lack of original receipt will void the warranty. We reserve the right to make substitutions
with similar merchandise, if the model in question is no longer in production.
This product is inspected, tested and carefully packaged to minimize the chance of damage during shipment.
The manufacturer's obligation under the warranty is to replace or repair defective parts at our discretion. Any expenses
or damage resulting from the installation, removal or transportation of the product will the responsibility of the owner and
are not covered by this warranty. The owner assumes all other risks arising out from the use or misuse of the product.
The warranty will be void if the product damage or failure is deemed by the manufacturer to be caused by accident,
alteration, misuse, abuse, incorrect installation or removal, or connection to an incorrect power source by the owner. The
manufacturer neither assumes, nor authorizes any person or entity to assume for it any obligation or liability associated
with its products.
WHAT IS NOT COVERED
This warranty excludes: furniture used for commercial use, contract or other non-residential purposes, freight damage,
furniture damaged by acts of nature, abuse or lack of proper care, vandalism or improper assembly. Discoloration or
fading of straps or fabric or finish as a result of chemicals or spills is not covered. Glass, tile, and stone are not covered
against breakage; frames and hardware are not covered against corrosion or rusting. Light bulbs, batteries and fuses are
not covered. Furniture sold "as is", display models and/or clearance items are not covered. In addition, purchased parts
are not covered under this warranty. We reserve the right to make substitutions with similar merchandise, if the model in
question is no longer in production. Exclusion also includes time for loss of use, inconvenience, travel, packaging or any
other incidental or consequential damages. It remains the customer's responsibility for freight and packaging charges to
and from our service center.
Contact the Customer Service Team at 1-855-HD-HAMPTON or visit www.Hamptonbay.com.
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Please contact 1-855-HD-HAMPTON for further assistance.