Troubleshooting - Glen Dimplex EPN1500W Guia Del Propietario

MAINTAINING YOUR HEATER
Clean heater at least every 24 months or as required.
1. It is important that you verify the heater is
unplugged and the element is cool.
2. Wipe cover with damp cloth and dry.
Any service other than cleaning should be performed by an authorized
service representative.
Symptom
Heater is 1. Heater makes creaking or
making popping noises.
noise.
Heater 1. Odor from element
smells after manufacturing process.
installation
or not being
used. 2. Dust or lint inside the
heater.
Heats 1. High-temperature safety
briefly then shutoff has tripped.
stops.
2. Safety tip-over switch has
tripped.
Heater 1. Incorrect heater wattage
doesn't turn for room size.
off.
2. Thermostat is defective.
Liquid found 1. Heat transfer fluid
in or around dripping from element.
heater.
For more effective and safer operation and to prolong
the life of the heater, read the Owner's Guide and
follow the instructions. Failure to properly maintain
the heater will void any warranty and may cause the
heater to function improperly.
LIMITED SEVEN-YEAR WARRANTY: Manufacturer
will repair or replace any PortableHydronic (EPN)
heater found to be defective within seven years after
the date of purchase.
These warranties do not apply:
1. Damage occurs to the product through improper
installation or incorrect supply voltage;
2. Damage occurs to the product through improper
maintenance, misuse,
alteration;
3. The use of unauthorized
unauthorized components constitutes an alteration
and voids all warranties. Refer to Manufacturer
website or call customer service at 888.346.7539
for list of authorized accessories and components.
4. Manufacturer's warranty is limited to repair or
To register your product, visit
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling
this product at the end of its useful life. Contact your local recycling support center for further recycling
instructions.
More frequently asked questions on our website here:
©2020 Glen Dimplex Americas

TROUBLESHOOTING

Problem
1. The heating element expands slightly when turned on. This is
1. On initial start-up, the heater may cause an odor due to the
2. Clean heater (see "MAINTAINING YOUR HEATER" above for
1. Remove all obstructions. Do not block heater. Maintain 12
2. Stand the heater up so it's in an upright position. The tip-over
1. If additional heat is needed consult an electrician as circuit(s)
2. Replace thermostat.
1. Discontinue use. Replace the element or the heater (elements
abuse, accident,
accessories
gdaheat.com/register
Printed in USA
5
3. Use the hose on your vacuum to clean the
heater. Do not touch the element.
4. Plug in the heater when complete.
normal.
manufacturing process. It typically goes away within several
hours.
instructions).
inches (30.5 cm) above and front. Keep heater free of lint and
dust. The high-temperature safety shutoff resets after cooling.
switch resets immediately.
may be limited.
are not repairable).
WARRANTY
replacement.
5. In the event Manufacturer elects to replace any
part of your product, the replacement parts are
subject to the same warranties as the product. The
installation of replacement parts does not modify
or extend the underlying warranties. Replacement
or repair of any product or part does not create any
new warranties.
If you believe your product is defective, please
contact Manufacturer during the warranty period, for
instructions on how to have the repair or replacement
processed.
Parts and Service
or
Visit gdaheat.com/parts
obtain parts and service.
or
gdaheat.com/FAQ
Solution
for information on where to
Rev 08/13/20 #706957