Moulinex i-companion touch xl Manual Del Usuario página 40

PROBLEMS
EN
The lid locking safety
The appliance got switched off
feature is still activated
during operation by knocking
(rod extended), meaning
the I/O switch, or it was simply
that the lid cannot be
unplugged during operation.
locked in position.
SECU error message The rotor will not rotate
Error message ERR39 Bowl overheating
SECU error message Motor overheating
SECU error message Machine is unstable
Your companion has become
ERR34, ERR21, ERR22
overheated.
ERR31 The lid cannot be locked.
Your appliance is struggling
ERR35
to operate.
Your appliance is struggling to
ERR37, ERR03, ERR01
operate.
Your i-Companion has
ERR23
overheated.
ERR02, ERR30 Connection problem
The product is not connected to
Display
WiFi.
Display The product is connecting to WiFi. Wait for the logo to be displayed.
Your product is having trouble
UI-1, UI-3
loading certain data over WiFi.
Your appliance is having trouble
UI-2, UI-4, UI-5, UI-6 retrieving certain local data or
WiFi data
CAUSES SOLUTIONS
Simply switch the I/O switch to I to reset
the machine and the lid locking safety
appliance; the rod will automatically return
to its original position and you can now lock
the lid.
Empty the bowl, let it cool down and
try again. If the problem persists,
contact the after-sales service.
Discontinue operation for a short period.
Allow
the bowl to cool down. If the problem
persists,
contact your after-sales service
Allow the machine to cool for 30 min and
reduce the amount of food in the bowl.
The machine has stopped because it has
detected an
instability. Try decreasing the
volume of food in the bowl
Please unplug your appliance and
contact the after-sales service
Please contact the after-sales service.
Discontinue operation for a short period.
Unplug your appliance and plug it back in.
If the problem persists, contact your
after-sales centre.
Please contact the after-sales service.
Please contact the after-sales service.
Your appliance is not able to
communicate over WiFi. Unplug
your appliance and plug it back in. If the
problem
persists, contact your after-sales service
centre.
Check your WiFi network or unplug your
appliance, the plug it back in. If the
problem persists, contact your after-sales
service centre.
If the problem is recurring, your WiFi signal
may be too weak. Try moving your appliance
closer to your router or install a WiFi
extender close to your product to improve
the quality of the WiFi signal.
If your appliance is not connected,
try connecting it and initiating data
synchronisation. If your appliance is
connected, try to improve the signal quality
(see cell above)
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Is your appliance still not working?
Contact an approved service centre (see the list in the service booklet).
RECYCLING
• Disposing of the packaging and the appliance
The packaging is made up of environmentally-safe materials and can therefore be disposed
of in accordance with the recycling measures in force in your area.
To dispose of the appliance, check with the appropriate service in your area.
• Electronic or electrical products at the end of their service life:
Think of the environment!
Your appliance contains many recoverable or recyclable materials.
Leave it at a collection point for processing.
*The Bluetooth ® trademark and logos are registered trademarks of Bluetooth SIG, Inc. and their use by the SEB Group has been authorised.
Google Play and Android are trademarks of Google Inc.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and in other countries. App Store is a service mark of Apple Inc.
GLOSSARY
Pair: The act of grouping or linking two appliances.
This happens the first time that you connect your smartphone or tablet with the i-Companion Touch XL.
Synchronise: The act of updating information. The app synchronises with the i-Companion Touch XL in order to exchange
information when they are connected.
Connect: Establishing a link between the app (smartphone/tablet) and the appliance (i-Companion Touch XL). This is required for
synchronisation to take place.
Cookies: This is the usage information sent to Moulinex to improve the app.
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EN