BURNER FLAME PATTERN
Figure 43 shows a correct burner flame pattern. Figure 44 shows an incorrect burner flame pattern.
The incorrect burner flame pattern shows sporadic, irregular flame tipping. The flame should not be dark
or have an orange/reddish tinge. NOTE: When using the heater the first time, the flame will be orange for
approximately one hour until the log cures. If the burner flame pattern is incorrect, as shown in Figure 44, do
the following:
• Turn the heater off (see TO TURN OFF GAS TO THE HEATER, page 22/23).
• See the TROUBLESHOOTING GUIDE,
Fig. 43—Correct Burner Flame Pattern
WARNING
CAUTION
inspect the heater every year. Excessive lint from carpeting, bedding material, pet hair, etc. may require
that the heater be cleaned more frequently.
BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the right amount of air to mix with the gas, which creates a clean burning
flame. Keep these holes clear of lint, dirt, dust, pet hair, and other debris. Before every heating season, clean
these holes—blocked air holes create soot. During operation, the heater should be cleaned at least every
three (3) months. A qualified service person should inspect the heater yearly.
Keep the burner tube and pilot assembly clean and free of dirt and other debris. Use compressed air of 30 PSI
or less to clean these parts. If using compressed air in a can, follow the directions on the can exactly. You may
damage the pilot assembly if the directions are not followed exactly.
FOR VENTED APPLICATIONS
Periodic examination and cleaning of the venting system and the solid fuel-burning fireplace, including
frequency of such examination and cleaning, must be done by a qualified agency.
©2017 Pinnacle Climate Technologies
Care and Maintenance
page 33.
2–6 inches
above logs
2–6 inches
above logs
WARNING
Turn off the heater and let cool before servicing.
Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting
and property damage.
You must keep the control areas, burner, and circulating air passageways of the heater
clean. Inspect these areas before using the heater. Have a qualified service person
Fig. 44—Incorrect Burner Flame Pattern
6–12 inches
above logs
6–12 inches
above logs
32
Vent-Free Gas Log Heater User Manual