Troubleshooting
"Err" shows in display.
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Turn unit to OFF before unplugging.
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Unplug and allow unit to cool 15 to 45 minutes.
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If unit will not operate after 45 minutes of cooling, call our customer care center.
Blender fails to start.
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Make sure selector bezel is not in the OFF position.
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Check to see if the unit is securely plugged into an electrical outlet of proper voltage
and frequency.
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Check to see if fuse for electrical outlet has blown or if circuit breaker has tripped.
Unit does not respond to button commands.
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Turn power off and back on using selector bezel to reset controls.
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If unit does not respond, call our customer care center.
Blender smells like it is burning.
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Turn off blender and allow unit to cool.
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Although motors are tested during the manufacturing process, heavy use may cause
curing of motor windings. The smell may quickly dissipate after a few heavy uses.
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If smell continues after additional heavy uses, call our customer care center.
There is grease around the bottom of the blender jar or on the counter top.
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Monitor the problem and source. This may indicate an issue with the jar bearings.
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Call our customer care center if the condition persists.
Blender jar is cloudy or stained. How can I clean it?
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Some cloudiness may be natural after use. The minerals from fruits, produce, and leafy
greens, in addition to the oils of various nut butters, can sometimes cause a film on the
blender jar.
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Sprinkle 1/4 cup (59 ml) baking soda in blender. Add 1 cup (237 ml) white vinegar.
Mixture will bubble. When bubbling subsides, add 2 cups (473 ml) water and blend on
the SOUP cycle. Wash any remaining residue with dish soap and water. Rinse and dry
thoroughly.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and
service marks of Wolf Appliance, Inc. Sub-Zero, Sub-Zero & Design, Dual Refrigeration, The Living Kitchen, Great American
Kitchens, The Fine Art of Kitchen Design, and Ingredients are registered trademarks and service marks of Sub-Zero, Inc. All
other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
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