Quinny Zapp Xtra2 Manual Del Usuario página 34

Warranty and Contact
WARRANTY
Our 24 months warranty reflects our confidence in the high quality
of our design, engineering, production and product performance. We
confirm that this product was manufactured in accordance with the
current European safety requirements and quality standards which are
applicable to this product, and that this product is free from defects on
materials and workmanship at the time of purchase.
Our 24 months warranty covers all manufacturing defects in materials
and workmanship when used in normal conditions and in accordance
with our user manual. To request repairs or spare parts under warranty
for defects in materials and workmanship you must present your proof
of purchase, made within the 24 months preceding the service request.
Our 24 months warranty does not cover damage caused by normal
wear and tear, accidents, abusive use, negligence or the consequence
of failing to comply with the user manual. Examples of normal wear
and tear include wheels and fabric worn down by regular use and the
natural breakdown of colors and materials over extended period of time
and use.
What to do in case of defects:
Should problems or defects arise, your first point of contact is your
Quinny dealer or retailer. Our 24 months Warranty is recognized by
them (1). You must present your proof of purchase, made within the
24 months preceding the service request. It is easiest if you get your
service request pre-approved by Quinny Service. In principle, we pay for
shipment and for return freight connected to service requests under the
warranty. Damage not covered by our warranty or on products outside
of warranty can be handled at a reasonable fee.
This Warranty is in compliance with to European Directive 99/44/EG of
25 May 1999.
(1) Products purchased from retailers or dealers that remove or change
labels or identification numbers are considered unauthorized. Products
purchased from unauthorized retailers are also considered unauthorized.
No warranty applies to these products since the authenticity of these
products cannot be ascertained.
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