Troubleshooting
The bar does not power on.
• Ensure you have plugged the power supply into a live wall outlet.
• Ensure that all components of the power supply are connected properly.
• Ensure the power supply is properly connected to the bar power input.
No sound from the bar.
• Check that the TV or cable box is providing a signal.
• If necessary, check using an alternate source.
• Check that the bar is receiving power and is turned on.
• Turn up the volume of the bar.
• Check the input cables to make sure they are connected securely.
• Turn up the volume of your television or cable box.
• Check mute status: Is the bar status light slowly blinking green?
If so, press the Mute button on the bar.
The sound coming from the bar is distorted.
• Try turning down the volume of your audio source, if possible.
• Audio processing (see online manual)—there may be audio processing occurring
prior to reaching the bar. Disable this processing.
The included remote control won't work.
• Ensure the battery's protective plastic tab has
been removed.
• Replace the battery (CR2032).
The bar won't learn my remote control commands.
• Carefully follow the programming instructions in the online manual.
• Hold the remote steady and 1-2 feet from the front of the bar.
• Quickly "tap" the button on your existing remote until the status LED blinks green.
Note: The bar learns almost all IR commands, but some IR protocols cannot be programmed.
The volume of my television speakers gets louder than my MagniFi One Soundbar
system over time.
• Turn off your TV speakers per the instructions in the online manual.
• When the remote control volume button is held down, your television may change volume levels
faster than the bar. Use the buttons on the bar to adjust the volume of the bar to the correct balance
with the TV speakers.
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