Problem
Food is undercooked
or takes too long to
cook.
The Auto Keep Warm
function did not
switch ON after the
cooking program
finished.
Mild electric shocks
or tingling sensation
when touching the lid.
Display is
showing error
code
EN
16
Possible cause
Power disruption.
The cooking time was too
short for the food portion.
There is food residue between
the inner pot and the heating
plate.
The heating plate or the inner
pot is distorted.
The heating plate is not
working properly.
The Keep Warm button was
pressed during the Delay
countdown or during the
cooking process, which
switched the Auto Keep Warm
function off.
Faulty Keep Warm
components.
Electricity leakage.
E1
Open circuit of the sensor.
E2
Short circuit of the sensor.
Overheating.
E3
Overheating. There is no liquid
in the inner pot.
Overheating. The inner pot is
positioned incorrectly in the
base unit.
E4
Signal switch malfunction.
Solution
Check the power source.
Set a longer cooking time.
Unplug the pressure cooker and clean any
food residue between the inner pot and
the heating plate.
If the problem persists, contact customer
service centre for maintenance.
Contact customer service for maintenance.
Contact customer service for maintenance.
Press the Keep Warm button to turn the
Auto Keep Warm function ON. The button
should be illuminated.
Auto Keep Warm is not available after the
Fry and Yoghurt programs.
Contact customer service for maintenance.
DO NOT use the appliance.
Contact customer service for maintenance.
Unplug the power cord from the wall
socket for 10 minutes, and then plug it
again.
If the error code persists, contact
customer service for maintenance.
Unplug the power cord from the wall
socket for 10 minutes, and then plug it
again.
If the error code persists, contact
customer service for maintenance.
Unplug the power cord from the wall
socket for 10 minutes, and then plug it
again. Observe the suggestions in the two
boxes below.
If the error code persists, contact
customer service for maintenance.
For pressurized cooking, add a minimum
of 350 ml (1 ½ cup) water or liquid to the
pressure cooker.
Ensure the inner pot is level and properly
inserted in the base unit.
Unplug the power cord from the wall
socket for 10 minutes, and then plug it
again.
If the error code persists, contact
customer service centre for maintenance.