6.6 Warranty
Limited Warranty for SE+ Series Models
•
Internal (Indoor) Models:
•
External (Outdoor) Models: RU199e, RU180e, RU160e, RU130e
What Is Covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the
product is installed and operated according to Rinnai written installation instructions, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly in the United
States and Canada. Improper installation may void this Limited Warranty. It is recommended that a trained and
qualified professional who has attended a Rinnai installation training class complete your installation. This Limited
Warranty coverage, as set out in the table below, extends to the original purchaser and subsequent owners, but only
while the product remains at the site of the original installation, and terminates if the product is moved or reinstalled
at a new location.
Item
Heat Exchanger
All Other Parts and Components
Reasonable Labor
[1]
For residential applications, the heat exchanger warranty is 15 years or 12,000 operation hours, whichever occurs first.
Notes:
•
From date of purchase, period of coverage is reduced to 8 years or 12,000 operation hours, whichever occurs first, if the Rinnai Tankless
Water Heater temperature settings exceed 160°F (71°C).
•
The integrated controller has a 1 year warranty on parts.
What Will Rinnai Do?
Rinnai will repair or replace the covered product or any part or component that is defective in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair or
replacement of any such part or component during the term of the labor warranty period. All repair parts must be
genuine Rinnai parts. All repairs or replacements must be performed by a qualified professional who is properly
trained to do the type of repair.
Replacement of the product may only be authorized by Rinnai at its sole discretion. Rinnai does not authorize any
person or company to assume for it any obligation or liability in connection with the replacement of the product. If
Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a comparable product
at Rinnai's sole discretion. The warranty claim for product parts and labor may be denied if a component or product
returned to Rinnai is found to be free of defects in material or workmanship; damaged by improper installation, use or
operation; or damaged during return shipping.
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RU199i, RU180i, RU160i, RU130i
Period of Coverage (from date of purchase)
Residential Applications
15 Years
5 Years
1 Year
Rinnai Tankless Water Heater Installation and Operation Manual
Commercial Applications
[1]
8 Years
5 Years
1 Year