lImIted warranty
retain receipt as proof of purchase should repair, parts or service be required.
limited Warranty Definitions:
greenway home Products: (greenway) manufacturer.
Electric Fireplace: Desktop electric fireplace manufactured by greenway home Products.
Purchaser: Purchaser of electric fireplace
Distributor: Facility authorized to sell greenway home Products.
Warranty Card: greenway home Products limited Warranty Registration Card identifying the Purchaser and
product model.
greenway limited Warranty:
greenway warrants to the Purchaser that the electric fireplace is free from defects in material and
workmanship, under normal use and service, for 1 year (1 year limited parts) from the date of purchase.
All warranty repairs must be preauthorized by greenway home Products. greenway will, at its' option,
replace or repair free of charge any defective part, which the Purchaser shall notify their Distributor or
greenway home Products within the warranty period. The obligation of greenway home Products under this
warranty is expressly limited to such replacement or repairs.
The provisions of this limited warranty shall not apply to the following:
1. Accidents.
2. Unauthorized repairs or alterations.
3.
Normal maintenance.
4. Changes made to other units manufactured after this mantel was manufactured.
5. Incidental damages caused by failure of the mantel such as inconvenience or loss of use.
6. Improper installation.
The provisions of this limited warranty shall not apply to deterioration due to wear and exposure beyond the
following limitations:
1. For 1 year from the date of purchase on electrical component and circuit boards (lightbulbs excluded).
greenway limited Warranty is void unless the following conditions are adhered to:
1. Warranty registration must be completed.
2. All warranty repairs must be preauthorized by a greenway repair facility.
3. greenway reserves the right to inspect defective parts that have been replaced under warranty.
Dealer is expected to hold defective parts for 60 days.
4. only parts and accessories and other material, available through greenway home Products are to be
used in the performance of warranty service.
5. Purchasers are responsible for presenting/notifying their Distributor as soon a problem exists. The
warranty repairs should be completed in a reasonable amount of time from the date of authorization.
Not to exceed 30 days past notification.
This limited warranty is expressly in lieu of any other expressed or implied warranty, including any implied
warranty or merchantability or fitness for a particular purpose and of any obligations or liabilities on
greenway home Products which neither assumes nor authorizes any other person to assume for it any other
liability in connection with the fireplace insert manufactured by it.
The warranty is null and void if used in commercial or industrial applications.