Troubleshooting - Glen Dimplex AMERICAS RM162 Manual Del Propietário

Symptom
Heater doesn't 1. Supply connections are
work at all. loose.
2. Heater has tripped its
built-in high-temperature
safety shutoff and electricity
has stopped flowing to the
heater.
3. Circuit breaker is faulty.
Breaker trips 1. A short circuit exists in
immediately after the electrical supply wires or
installing heater. heater wiring.
2. Circuit breaker and heater
are not the same voltage.
3. Circuit is overloaded.
4. Circuit breaker is faulty.
Heater blows 1. Circuit breaker is 120 volts
cold air or and heater is 240 volts.
doesn't get hot.
2. Element has failed.
Heater smells 1. Odor from element
after installation manufacturing process.
or not being
used.
2. Dust or lint inside the
heater.
3. Supply connections are
loose.
Fan/motor 1. Circuit breaker is 120 volts
doesn't spin or and heater is 240 volts.
spins slow.
2. Defective motor or motor
out of alignment.
Heater doesn't 1. Thermostat is defective.
turn off.
2. No thermostat hooked up
to control heater.
3. Incorrect heater wattage
for room size.
If you are uncomfortable working with electricity, running electrical supply
wire or installing a circuit breaker, please consult a licensed electrician.
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling
this product at the end of its useful life. Contact your local recycling support center for further recycling
instructions.
©2021 Glen Dimplex Americas

TROUBLESHOOTING

Problem
Printed in USA
8
1. Turn off power at main disconnect panel. Inspect and/
or tighten all the wire connectors inside the heater and at
any connection points inside junction boxes or at the wall
thermostat.
2. TO RESET: Turn power off at main disconnect panel.
Allow 20 minutes to cool. Make sure heater is not blocked
and is clean. Restore power. If the high-temperature safety
shutoff trips more than once a day, replace the heater.
3. Call a licensed electrician.
1. An incorrect connection in the heater or electrical supply
wires may cause sparking or arcing. Inspect all heater and
electrical supply wiring insulation for damage or call an
electrician.
2. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a
model that is 240 volts.
3. Use a lower wattage heater, or reduce the number of
heaters on the circuit.
4. Call a licensed electrician.
1. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a
model that is 120 volts.
2. Replace heater.
1. On initial start-up, the heater may cause an odor due to
the manufacturing process. It typically goes away within
several hours.
2. Clean heater (see "MAINTAINING YOUR HEATER" on
page 7 for instructions).
3. Turn off power at main disconnect panel. Inspect and/
or tighten all the wire connectors inside the heater and at
any connection points inside junction boxes or at the wall
thermostat.
1. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a
model that is 120 volts.
2. Replace motor blower.
1. Replace thermostat.
2. A thermostat is required for all RM heaters. Purchase a
built-in or wall thermostat for your heater.
3. Install higher wattage model or additional heaters if
circuit allows.
Solution
Rev 25/02/21 #730104