Warranty Information - StetSom IR400.1 Manual De Usuario

Warranty information

STETSOM, through its network of Authorized Technical Assistance Providers, guarantees
technical assistance to the purchaser of their products. The repairs of any defects duly
established as being of the manufacturer will be done without cost for replacement
components or parts and repair labor. The repairs will be done by the Authorized
Technical Assistance Provider specially designated by STETSOM.
CONSULT THE LIST OF AUTHORIZED TECHNICAL ASSISTANCE PROVIDERS ON OUR
WEBSITE:www.stetsom.com.br/en/assistencias-tecnica
If you do not locate technical assistance in your city, please contact us at:
WARRANTY TERM CONDITIONS:
Our warranty is 1 (one) year against manufacturing defects. Its validity starts on the date
of the Sale to the FINAL Consumer.
To make use of the benefits of this warranty, you must present one of the following
documents: the Final Consumer's SALE NOTE or this completed CERTIFICATE.
CASES THAT VOID THE WARRANTY:
1. 1 year after the issuance of the invoice of sale to the consumer or 1 year of
completing certificate of warranty (dated and stamped by the retailer or installer) or 1
year from date of manufacture.
2. Violation of seals, alteration or removal of the product's serial or lot number.
3. If the product suffers misuse, careless accidents involving: Water, Fire or Fall, or is
installed in conditions contrary to the guidelines contained in
4. Damages and changes in the circuit or adaptation of non-original parts.
5. If you use installation techniques contrary to those given in the manual.
QUESTIONS AND ADVICE:
STETSOM offers Customer Services to answer questions and give advice about their
products and services. Please contact us through the channels:
Phone: BR +55 18 2104-9412 cost of a local call.
E-mail: suporte@stetsom.com.br - Site: www.stetsom.com
Any updates made in this manual will be available for free consumer consultation on the
brand site. It is recommended that the updated manual be consulted whenever necessary.
Images contained in this manual are merely illustrative and
BR +55 (018) 2104-9412
may differ from the actual product.
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