If your Service Provider determines that it is unable to repair your product, your
Service Provider will replace it with one that is at least functionally equivalent.
If your Service Provider determines that it is unable to either repair or replace your
product, your sole remedy is to return the product to your place of purchase or to
Lenovo and your purchase price will be refunded.
Exchange of a Product or Part
When the warranty service involves the exchange of a product or part, the item your
Service Provider replaces becomes Lenovo's property and the replacement becomes
yours. All removed items must be genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty status of the replaced item.
Before your Service Provider exchanges a product or part, you agree to:
1. remove all features, parts, options, alterations, and attachments not under
warranty service;
2. ensure that the product is free of any legal obligations or restrictions that prevent
its exchange; and
3. obtain authorization from the owner to have your Service Provider service a
product that you do not own.
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and sufficient,
free, and safe access to your facilities to permit the terms of this warranty to be
fulfilled; and
Chapter 3. Lenovo Limited Warranty
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