9. Warranty and maintenance
Warranty
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Three-year warranty for the unit from the date of purchase, excluding pump set and
accessories. Six month warranty for the batteries. The manufacturer is not liable for any
damage or consequential damage caused by incorrect operation, inappropriate usage
or use by unauthorised persons. Routine checks, servicing and battery exchange may
only be carried out by Medela-authorised personnel.
Electical safety
The engineering of the Medela Symphony breast pump has been verified by independent
test institutes for compliance with the EN/IEC 60601-1 standard. Copies of such certificates
may be obtained upon request. Because of the method of construction used, Medela
does not expect electrical safety to be affected at any time during the life of the product
– provided that it is used properly in accordance with the intended use as well as these
instructions for use, and that the device is serviced and repaired at authorised service
centres. There are no prescribed or recommended electrical safety checks or recurrent
tests to be carried out.
Manufacturer's information provided in accordance with EN/IEC 62353:2014 "Medical
electrical equipment – Recurrent test and test after repair of medical electrical equipment".
Maintenance
Besides the cleaning procedure(s) described in chapter 4 and battery charging for pumps
with optional batteries as described in chapter 5, there is no further maintenance required.
Besides the inspection procedures described in chapter 1, e.g. visual signs of damage on
pump or power cord, pump dropped or dropped into water, there are no further inspections
required. As pointed out in chapter 1, service and repair must be performed only by an
authorised service agency (centre) in full accordance with the Symphony Service Manual
using original Medela spare parts mentioned therein. The service manual, wiring diagrams,
and descriptions are available upon request from Medela.
Medela deems that the final production testing replaces on-site testing of the device before
putting into service.
The service life of the device is seven years, internal batteries life included.
The service life of the accessories is two years.