ONLINE WARRANTY REGISTRATION
Why register your warranty?
We at Taurus pride ourselves on bringing premium quality appliances to market, and as a commitment to this level
of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that
our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of
the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in
order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry
about losing your receipt again and enjoy the benefit of your 2 year warranty.
Added Benefits
In addition to providing you with an online profile of your registered
products we will also provide a host of value added benefits:
• Incentives and Competitions for registered users
• New recipes or ideas for your products
• New product developments – be the first to get the latest appliances
• Special offers on promotional items
How to Register your Online Warranty?
STEP1
Create your user profile:
If you haven't done so already, simply visit www.taurusappliances.co.za,
click on the "Product Registration" link and follow the easy instructions. You
will receive a username and password once registered. This will give you
access to your user profile.
STEP2
Pick a registration method:
DESKTOP/
LAPTOP
• Open your internet browser and
visit www.taurusappliances.co.za
• Click on the "Registration" link
and login using your user name
and password.
• Click on "Register your products
and upload receipts" and follow
the easy instructions.
• Scan and upload your receipt
Notes:
1. The online warranty system is a safe storage facility for
your receipt.
2. You will be required to register on the Taurus website.
You will receive a username and password once registered.
This will give you access to your profile.
3. From your profile you will be able to load products that
you have purchased. In order to successfully register your
warranty you will need to either scan and upload, or fax
through your receipt to us.
4. All instructions on how to load your products are available
Cape Town
20 Tekstiel Street, Parow, Cape Town, 7493,
South Africa • P.O. Box 6156 Parow East, 7501,
South Africa Tel: +27 21 931 8117
Fax: +27 21 931 4058
• Scan the QR code above or visit
www.taurusappliances.co.za
• Click on the "Registration"
link and login using your
user name and password.
• Click on "Register your products
and upload receipts" and follow
the easy instructions.
• Scan or take a photo and
upload your receipt.
National Service Centre: 086 111 5006
e-mail: help@creativehousewares.co.za
www.creativehousewares.co.za
Durban
243 Percy Osborn Road,
Morningside, Durban, South
Africa, 4001
Tel: +27 31 303 3465
Fax: +27 31 303 8259
SMART
PHONE/
TABLET
• Fax the following to 021 931 4058
• First Name and Surname
• Contact telephone and fax number.
• Product Model number and Type.
• Traceability Code (found on
the Warranty Card or on a
label on the product)
• A clear and legible
copy of your receipt.
inside your profile.
5. Please note that you must check that your receipt has
been uploaded correctly. Creative Housewares cannot be
held responsible for faxes or files not received.
6. For assistance with registration please email:
marketing@ creativehousewares.co.za.
NB:
Your 1 year extended warranty is only valid if your prod-uct
is registered online within the first year after purchasing your
Taurus product. Failure to register your product on-line within the
first year will render the extended warranty as void.
Unit 25 & 26 San Croy Office Park
FAX
Johannesburg
Die Agora Road, Croyden, 1619
Tel: +27 11 392 5652
Fax: +27 11 392 1694