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FAQ

I pressed the start button but it does not start
Is the power plug plugged in?
Is the fuse in your home broken?
Is it a power outage?
Is the front cover installed correctly or stuck in wrong place?
Please contact customer service center for other abnormalities or malfunctions.
The sound is very noisy.
Whether the machine is placed has deflection
Uneven floor
Whether the filter is blocked or needs to be replaced
The air inlet is blocked
Please contact customer service center for other abnormalities or malfunctions.
Please make sure to check the long-term used air purifier
There is burnt smell, power cord, plug
Are
there
any
such
Frequent start of leakage insurance
pheno
mena?
abnormal heat
High operating noise
Other abnormalities or
malfunctions
Please cut off the power,
unplug and contact the
dealer.
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