Troubleshooting
Problem
Device does not turn on,
Problem with batteries
screen is black
"ERROR
"
"ERROR 0"
"ERROR 1"
"ERROR 2"
"ERROR 3"
"ERROR 4"
"ERROR 254"
"ERROR 255"
"ERROR 256"
Reason
Low battery warning
Empty battery warning
Cannot connect to
Smartphone
Measuring error
The pulse signals on the cuff
are too weak
Pumping error
The cuff is not fastened
properly
Out of Range Results Error
Pump time error
The cuff is not fastened
properly
User could not find the
correct wrist position (angle)
in less than 60 seconds
Device internal error
Calibration error
An error occurred during the
Bluetooth Firmware update
Solution
Be ready to replace batteries with new ones soon.
Insert new batteries or check that batteries are correctly
inserted.
Change batteries for new ones and make sure to insert them
correctly. If problem persists, contact consumer support
Stay away from radio interference such as microwave ovens,
WiFi routers, laptop computers, etc. Make sure Bluetooth
is enabled on your Smartphone before starting the pairing
sequence.
Follow the instructions for Bluetooth pairing in the
Braun APP and re-initiate the Bluetooth pairing sequence
using the Braun APP.
Reposition the cuff and repeat the measurement.
Reposition the cuff, close it tighter then repeat the
measurement.
Relax for a while and repeat the measurement.
Make sure the cuff is correctly positioned on your arm.
Re-fit the cuff, and take a measurement again.
Position the wrist at heart level as indicated by the 'Easy
Positioning System' .
Remove and then reinsert the batteries. If the problem
persists, contact consumer support.
Remove and then reinsert the batteries. If the problem
persists, contact consumer support.
Device will automatically restart using the original Bluetooth
firmware. Re-initiate the firmware download process or follow
the on-screen instruction from Braun APP.
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