H-2526, H-2550
H-5271
ZEBRA BAR CODE
PRINTER
LED STATUS AND COLOR
Off
Solid Green
Solid Amber
Flashing Green
Flashing Red
Double Flashing Green
Flashing Amber
Alternately Flashing
Green and Red
Flashing Red, Red and Green
PAGE 1 OF 6
1-800-295-5510
uline.com
TROUBLESHOOTING
PRINTER STATUS
Off
The printer is not receiving power:
• Turn off the power.
• Check power connection from the outlet to the power
• Disconnect the printer from the outlet for 30 seconds and
On
The printer is on and in an idle state:
• No action necessary.
Stopped
The printer has failed its power on self test (POST)
• If this error occurs right after power is turned on, contact
• When the printer is operating normally, the printer status
There is a memory error:
• Turn power off and on, and then resume printing.
Normal Operation
The printer is receiving data:
• As soon as all data has been received, the status LED
Stopped
The media is out:
• Follow the instruction for loading the media roll, and then
The ribbon is out:
• The printer has sensed the end of the ribbon roll. Replace
The printhead is open:
• Close the top cover and press the feed button to
Paused
The printer is paused:
• Press the feed button to resume printing.
Paused
The printhead is over temperature:
• Printing will stop until the printhead cools to an
• The printer will automatically resume operation.
Needs Service
FLASH memory is not programmed:
• Return the printer to an authorized reseller.
Needs Service
Printhead or motor has had a critical failure:
• Return the printer to an authorized reseller.
RESOLUTION
supply, and from the power supply to the printer.
then reconnect.
an authorized reseller for assistance.
light will be amber for about 10 seconds before turning
green (solid or blinking).
will turn green and the printer will automatically resume
operation.
press the feed button to resume printing.
the ribbon.
resume printing.
acceptable temperature.
Para Español, vea páginas 3-4.
Pour le français, consulter les pages 5-6.
0221 TH-2526