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Reference sections
Troubleshooting
Please use the guide below to help you determine the
cause of possible faults.
Check that the television is
plugged in correctly.
No picture, no
Check whether the television
sound
has an adequate power supply.
Check whether the electricity
supply to available.
Verify if correct signals are input.
Try to change the input signal
Blank screen
using the remote control.
Restart the television if the power
supply is interrupted.
Press the MUTE button to check
whether Mute mode is currently
active.
Switch to another channel and
No sound
check whether the same problem
occurs.
Try pressing the VOL+ button to
see if that solves the problem.
Check that the sound system is
Poor sound
set up correctly. Refer to the user
guide for any adjustments.
Check that you have selected the
No picture on
correct channel
some channels
Adjust the aerial.
Check whether there is an issue
No colour
with other channels.
pictures on
Check the picture settings and
some channels
the sound systems.
(black and
Refer to the relevant part of
white)
this user's manual to adjust the
colours.
Check that the aerial is
connected properly.
Spots on some
Make sure the aerial is in good
or all pictures
condition.
Make fine adjustments to the
channel.
Disconnect from power supply
for 10 seconds and then
Unable
reconnect. If the problem
to control
persists, contact an authorised
television
after-sales service for technical
assistance.
Note
If the issue cannot be resolved using the above
guide, consult with your local authorised service
centre.
The TV set must only be repaired by qualified
registered service personnel. Do not attempt
to remove the back cover as the TV set has
dangerously high voltages that may cause fire
or injury.
Digital LED LCD television user's manual EN-26 26
Reference section
(Q