Troubleshooting Tips - Wren V5PF Guía De Preparación

Troubleshooting Tips

Problem
I am unable
to connect the
Wren V5PF to
my network.
The Wren
Play-Fi App
cannot find
the Play-Fi
devices.
Possible Solutions
1. Verify that your WiFi network is functioning.
2. The WiFi signal may be weak or the Wren V5PF may be out of range of your
WiFi network. Move the Wren V5PF closer to your network access point.
3. Reset the Wren V5PF Hardware:
• Unplug the power supply from the rear of the speaker.
• Wait 15 seconds, then plug in power supply and turn on the speaker.
4. Verify that you have selected the WiFi source on the speaker before
trying to set up your network connection.
Verify that the following are true:
1. Play-Fi devices are fully powered on and in Discovery Mode.
2. You are within the recommended range of your router.
3. Your Android device has its WiFi enabled.
4. There are no other Android apps on your device that are currently running
that are impeding WiFi connectivity.
• If you still can't find the Play-Fi device, and are in an office environment,
verify with your network administrator that no special permissions are
enabled that would prevent external wireless devices from broadcasting
within the network.
• If the speaker remains unfound, perform a factory reset on
the offending unit, restart your Android device and re-download
the Wren Play-Fi App.
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