This chapter describes the most common problems that can arise using the appliance. If
the problems cannot be solved with the information below, please contact the Authorised
EN
Assistance Centre.
Problem
The plate (9)
remains cold or
does not heat up.
The plate
temperature LED
(1) goes on and
off.
Only a little steam
or none at all is
dispensed.
The impurities that
come out from the
steam holes stain
the garments.
Water leaks from
the plate.
16
TROUBLESHOOTING
Possible cause
There is no power supply.
Normal procedure.
The steam selector (5) is
set to 0.
There is not enough water
in the reservoir (10).
Chemical additives,
scented liquids or
descaling agents are
being used
Starch is being used.
The plate temperature is
too low due to the super-
steam button (4) being
pressed too often .
The temperature
adjustment knob (2) is set
to a temperature that is
too low (Fig. D).
Solution
Verify whether the plug (12) is
inserted correctly or try inserting it in
another socket.
Check whether the temperature
adjustment knob (2) is set to the
minimum temperature (Fig. D).
The switching ON and OFF of the
LED indicates the heating phase of
the iron. The LED goes off once the
set temperature is reached.
Set the steam selector (5) to the
desired field (Fig. B).
Fill the reservoir (10).
These substances damage the
product: do not add additives to the
water in the reservoir.
Always spray the starch on the
reverse side of the fabric.
Allow slightly longer intervals between
the jets of steam.
Turn the temperature adjustment knob
(2) to the Max level (Fig. D).