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warranty (in Australia)
ACCO Australia warrants its products and their parts against defects in materials and workmanship under normal use for a period of
24 months from the original date of purchase (please retain proof of purchase). During this period we will repair or replace a defective
product or part subject to the following warranty conditions:
The warranty applies only to defects in materials and workmanship under normal use and does not extend to damage to the Product or
parts which result from:-
• Alteration, repair, modification or service carried out by anyone other than an authorised ACCO service centre.
• Accident, neglect, abuse or misuse owing to failure to comply with the normal operating procedures for a product of this type.
Nothing in this warranty shall have the effect of excluding the liability of ACCO in respect of death and personal injury caused by the
negligence of ACCO. This Warranty is offered (subject to these terms and conditions) in addition to, and does not affect your rights and
remedies under the Australian Consumer Law and other laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
How to Make a Claim
To make a claim under this warranty, contact the ACCO Australia Customer Service Team with your proof of original purchase handy:
ACCO Australia
Level 2, 8 Lord St
Botany NSW 2019
Ph: 1300 366 376
E: sales.au@acco.com
F: 1300 360 944
The customer service team member will advise whether your product should be repaired, replaced or returned and advise the next step for
you to take. If the product is validated as still under warranty and deemed faulty, ACCO will bear costs involved with the warranty process.
To claim expenses incurred in making a claim under this warranty, contact our Customer Service Team on the details above.

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