Troubleshooting; Specifications - RedLINK RLC-811A Manual Del Usuario

Troubleshooting

Camera is Not Powering On
If your camera is not powering on, please try the following solutions:
• Make sure your camera is powered properly. The PoE camera should
be powered by a PoE switch/injector, the Reolink NVR or a 12V
power adapter.
• If the camera is connected to a PoE device as listed above, connect
the camera to another PoE port and see if the camera will power on.
• Try again with another Ethernet cable.
If these won't work, contact Reolink Support
Infrared LEDs Stop Working
If the Infrared LEDs of your camera stop working, please try the
following solutions:
• Enable infrared lights on Device Settings page via Reolink App/Client.
• Check if the Day/Night mode is enabled and set up auto infrared lights
at night on Live View page via Reolink App/Client.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out the infrared light
settings again.
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https://support.reolink.com/.
If these won't work, contact Reolink Support
Failed to Upgrade the Firmware
If you fail to upgrade the firmware for the camera,
try the following solutions:
• Check out the current camera firmware and see if it is the latest one.
• Make sure that you download the correct firmware from Download
Center.
• Make sure that your PC is working on a stable network.
If these won't work, contact Reolink Support
Specifications
Hardware Features
Night Vision: 30 Meters (100ft)
Day/Night Mode: Auto Switchover
General
Operating Temperature: -10°C to 55°C (14°F to 131°F)
Operating Humidity: 10%-90%
Ingress Protection: IP66
For more specifications, visit https://reolink.com/.
https://support.reolink.com/.
https://support.reolink.com/.
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