11. Malfunctions, causes and solutions
11.1 Malfunctions during operation
Malfunction
Appliance fails
to start
There is liquid
underneath the
appliance
Liquid is leaking
from the
lid of the
blender jug
Unable to select
a temperature
It is not possible
to select a
speed higher
than 3.
Cause
Blender jug is not
correctly positioned
Lid of the blender
jug is not correctly
positioned
No power supply
Incorrect power
supply
Blade assembly is
not correctly seated
and is leaking
The seal of the blade
assembly is
defective
Liquid has escaped
from the blender
jug and has drained
through the base
unit's overflow hole
onto the underlay
(see "6.8 Overflow")
Seal is not correctly
positioned
Seal is defective
You have selected a
speed in the range 4
– 9
the blender jug
temperature
exceeds 60°C,
Position the blender jug 6 correctly
(see "7.3 Positioning the blender jug")
Position the lid correctly (see "7.5
Positioning the lid of the blender jug")
Check the plug and if necessary also the
fuse
Make sure to use the correct power
supply (see "6.1 Connecting the power
supply")
Position the blade assembly correctly (see
"7.2 Inserting and removing the blade
assembly" )
Install a new seal
When blending liquids on level 9 or using
the pulse button, do not exceed a quantity
of 1 litre in the blender jug, otherwise liquid
may spray out. At speeds lower than 9, the
blender jug may contain up to 2 litre.
Position the seal correctly (see "10.3
Cleaning the accessories" )
Install a new seal
Select a speed in the range 0 – 3 (see "6.6
Setting the speed")
Set the temperature to 0
32
Solution