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Occasionally a problem may arise that is minor in nature and a service call may not be necessary. Use this troubleshoot-
ing guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's
toll free number for assistance.
Problem
Dishwasher
•
doesn't run
•
•
Drain pump
•
doesn't stop
Noise
•
•
•
Suds in the tub
•
•
Dishes are not dry •
Dishes and fl at-
•
ware are not clean
•
(spots / fi lming)
•
Detergent left in
•
dispenser cups
Water standing in
•
the bottom of the
tub
Water doesn't
•
pump out of the
tub
Dishwasher leaks
•
/ steams
•
•
Troubleshooting
Possible Cause
Fuse blown or circuit breaker has tripped
Power supply is not turned on
Water pressure is low
Overfl ow
Some audible sounds are normal
Utensils are not secure in basket / some-
thing small has dropped into the basket
Motor hums
Improper detergent
Spilled rinse agent
Rinse agent dispenser is empty
Improper program selected / run
Improper rack loading
Extremely hard water
Dishes blocking the detergent cups
This is normal
The drain is clogged
Overfi lled dispenser or rinse aid spills
Dishwasher isn't level
Steam is normal
1-800-26-DANBY
(1-800-263-2629)
•
Replace fuse or reset circuit breaker
•
Make sure dishwasher is turned on and door is
closed. Plug in cord securely
•
Check that water supply is connected and the
water is turned on
•
The system is designed to detect an overfl ow.
When it does, it shuts off the circulation pump
and turns on the drain pump
•
Sounds from soft food shredding action and
detergent cup opening
•
Ensure everything is secured in the dishwash-
er
•
If you do not use often, dishwasher may hum,
remember to fi ll and pump out the appliance
every week to keep the seal moist
•
Use only dishwasher detergent to avoid suds.
If suds are present, open the door and let suds
evaporate
•
Always wipe rinse agent spills immediately
•
Make sure that the rinse agent dispenser is
fi lled
•
Select a stronger program
•
Make sure that the detergent dispenser and
spray arms are not blocked by large dishware
•
Remove all metal utensils from dishwasher,
see "Removing Hard Water Spots from Dishes"
section
•
Re-load the dishes properly
•
A small amount of clean water around the out-
let at the back of the tub keeps the water seal
lubricated
•
Make sure the kitchen sink is draining well. If
the dishwasher drains into a disposer, run it
clear
•
Be careful not to overfi ll the rinse aid dispense.
Spilled rinse aid can cause over sudsing and
lead to overfl owing. Wipe away any spills with
a damp cloth
•
Make sure the dishwasher is level
•
Steam coming through the vent by the door
latch is normal during drying and water drain-
ing
10
Solution
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