Warranty & Service; After-Sales Service - MAAX 141499 Via 3232 Manual De Instrucciones

LIMITED WARRANTY
Maax Bath Inc. (hereafter «Maax») offers the following express limited warranty on each of its products. This warranty extends only to the original
owner/end-user for personal household use. For commercial uses, additional limitations apply.
Maax warrants AcrylX units to be free from defects in workmanship and materials under normal use and service for Lifetime Limited in Residential
use and for a period of thirty (30) years in Commercial use, from the initial date of purchase by the owner/end-user, contractor or builder from an
authorized dealer.
Maax warrants fiberglass units to be free from defects in workmanship and materials under normal use and service for a period of five (5) years from
the initial date of purchase by the owner/end-user, contractor or builder from an authorized dealer.
Any product reported to the authorized dealer or to Maax as being defective within the warranty period will be repaired or replaced (with a product of
equal value) at the option of Maax. In no event will Maax be liable for the cost of repair or replacement of any installation materials, including but not
limited to, tiles, marble, etc. This warranty extends to the original owner/end-user and is not transferable to a subsequent owner.
Neither the distributor, authorized Maax dealer nor any other person has been authorized to make any affirmation, representation or warranty other
than those contained in this warranty; any affirmation, representation or warranty other than those contained in this warranty shall not be enforceable
against Maax or any other person.
Maax reserves the right to modify this warranty at any time, it being understood that such modification will not alter the warranty conditions applicable
at the time of the sale of the products in question.
Limitations
This warranty shall not apply following incorrect operating procedures, breakage or damages caused by fault, carelessness, abuse, misuse,
misapplication, improper maintenance, alteration or modification of the unit, as well as chemical or natural corrosion, accident, fire, flood, act of God or
any other casualty. This warranty shall not apply to stain or malfunction caused by ferrous water, hard water or salty water.
The owner/end-user of the product covered by this warranty is entirely responsible for its proper installation and electrical wiring. Maax neither installs
nor supervises the installation, nor hires a contractor for this purpose, and consequently cannot be held responsible for any defect, breakage or damage
caused thereby or resulting thereof, either directly or indirectly. The owner/end-user must provide access to the components of the product as described
in the installation guide, so that Maax can execute the warranty specified herein.
If such access is not available, all expenses to provide said access will be the responsibility of the owner/end-user.
This warranty does not apply to products or equipment not installed or operated in accordance with instructions supplied by Maax and all applicable
rules, regulations and legislation pertaining to such installations.
Maax strongly recommends that its products-for example, but without limitation, shower doors and other items-be installed by professionals with
experience in bathroom products. Installation of shower doors by an inexperienced person may result in glass breakage and, consequently, cause
personal injury or death.
Maax is not liable for any costs, damages or claims resulting from the purchase of products that do not fit through openings or existing structures.
Maax is not liable for any costs, damages or claims resulting from defects that could have been discovered, repaired or avoided by inspection and
testing prior to installation.
Maax is not liable for personal injuries or death to any person or for any direct, special, incidental or consequential damage, loss of time, loss of profits,
inconvenience, incidental expenses, labor or material charges, or any other costs resulting from the use of the product or equipment or pertaining
to the application of the present warranty, or resulting from the removal or replacement of any product or element or part covered by this warranty.
EXCEPT AS OTHERWISE PROVIDED ABOVE, MAAX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH ANY CODE.
In any case, Maax cannot be liable for any amount over and above the purchase price paid for the product by the owner/end-user, contractor or builder.
Commercial Limitations
In addition to the above conditions and limitations, the warranty period for products installed for commercial applications or used in commercial ventures
is of one (1) year from the initial date of purchase by the owner/end-user, contractor or builder from an authorized dealer for Fiberglass units and thirty
(30) for AcrylX units. Maax is not responsible for loss of use or profit under any circumstances.
If the product is used as a display, Maax standard warranty applies and the warranty period begins when the product is placed on display. This warranty
gives the owner/end-user specific legal rights. The owner/end-user may also have other rights which vary from one state and/or province to another.
Warranty service
In order to obtain service provided under this warranty during regular business hours, contact the dealer or distributor who sold the unit, or Maax
directly. Maax will provide the warranty service described above when the following conditions have been met: (1) the failure is of the nature or type
covered by the warranty; (2) the user has informed an authorized Maax Agent or Warranty Service Department representative of the nature of the
problem during the warranty period; (3) conclusive evidence (e.g., proof of purchase or installation) is provided to the foregoing by the user proving
that the failure occurred or was discovered within the warranty period; and (4) an authorized independent service person or company representative
has been permitted to inspect the product during regular business hours within a reasonable time after the problem was reported by the user.
Maax's warranty obligation shall be discharged upon tender of replacement or repair. The purchaser refusal to accept the tender terminates Maax's
warranty obligation.
MAAX products are certified by one or more of the following certification agencies: UL, IAPMO, CSA, ULI, INTERTEK / WARNOCK HERSEY.
Certain models are pending certification approval. Certification may be ended by MAAX or certification agencies without notice.
MAAX
is a registered trademark of MAAX Bath Inc.
After Sales Service
Phone: 1-877-GET-MAAX (1-877-438-6229)
Fax: 304-263-2379
www.maax.com
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