SERVICE AND REPAIR
For replacement parts, service and repairs please contact the Phonic distributor in your
country. Phonic does not release service manuals to consumers, and advice users to not
attempt any self repairs, as doing so voids all warranties. You can locate a dealer near you at
http://www.phonic.com/where/.
WARRANTY INFORMATION
Phonic stands behind every product we make with a no-hassles warranty. Warranty coverage
may be extended, depending on your region. Phonic Corporation warrants this product for a
minimum of one year from the original date of purchase against defects in material and
workmanship under use as instructed by the user's manual. Phonic, at its option, shall repair
or replace the defective unit covered by this warranty. Please retain the dated sales receipt as
evidence of the date of purchase. You will need it for any warranty service. No returns or repairs
will be accepted without a proper RMA number (return merchandise authorization). In order to
keep this warranty in effect, the product must have been handled and used as prescribed in the
instructions accompanying this warranty. Any tampering of the product or attempts of self repair
voids all warranty. This warranty does not cover any damage due to accident, misuse, abuse,
or negligence. This warranty is valid only if the product was purchased new from an authorized
Phonic
dealer/distributor.
http://www.phonic.com/warranty/.
CUSTOMER SERVICE AND TECHNICAL SUPPORT
We encourage you to visit our online help at http://www.phonic.com/support/. There you can find
answers to frequently asked questions, tech tips, driver downloads, returns instruction and other
helpful information. We make every effort to answer your questions within one business day.
4
For
complete
warranty
support@phonic.com
http://www.phonic.com
policy
information,
please
aSK10 / aSK12 / aSK15 / aSK215 / aSK18SB
visit