Troubleshooting Guide (cont.)
Symptoms
3.
The fill
valve turns
on/off by
itself
without the
toilet being
flushed, or
it runs,
allowing
water to
enter the
tank.
4. Long tank
fill cycle.
5.
Noisy tank
fill cycle.
Kohler Co.
Recommended Action
A. Adjust the flapper chain for proper slack so the
flapper is not held off the flush valve seat.
B. Clean or replace the flapper if it is worn, dirty, or
misaligned with the flush valve seat, or if the
flush valve seat is damaged. Replace the flush
valve seal or flush valve.
C. Clean the fill valve seat/seat washer of debris, or
replace the piston/seat washer assembly.
D. Replace the fill valve if the valve float sinks.
E. Adjust the tank water level if it is too high.
A. Fully open the water supply shut-off valve.
B. Clean the valve inlet, valve head, or supply line.
Flush the lines.
A. Partially close the water supply shut-off valve if
the water pressure to the toilet is too high. Check
the toilet performance following any such
adjustment.
B. Remove dirt or obstructions from the valve head.
Flush the lines.
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