Troubleshooting Guide - GAP Supply VQ-LED-600WW Manual De Instalación Del Uso Y Mantenimiento

QUATTRO DIMMER

Troubleshooting Guide

QUATTRO 4 ZONE DIMMER
This is a guide to help troubleshoot your RAZ-Q4RF wall control, RAZ-WR96 and RAZ-WR240 receiver. Please note that this guide should be reviewed
prior to making a warranty claim.
Outlet Power Supply Receiver
PROBLEM
Remote will not control receiver
and lights.
Remote and receiver worked for a
time and then stopped working.
Remote will not pair to receiver.
Smart
LED Strip
Bulbs
Wall
LED Puck
Dimmer
Control
CAUSE
1.Clear battery protection film tab has not
been removed.
2. Battery is low or dead.
3. Remote and receiver are not paired.
1.Dead or weak battery in remote
2.Power supply to receiver is not working.
1.Receiver requires a master reset.
Detachable as a
handheld remote
FIX
Remove clear film tab from battery.
Replace with new battery.
Pair remote to receiver. Refer to pairing instructions in the
installation guide.
Replace battery
Replace power supply.
Press and hold the "learning key" until lights flash then
release. 2. Disconnect the power from the receiver for 10
seconds then reconnect. 3. Press and hold "learning key" until
lights flash again like in step one. 4. Now pair lights. (Refer to
pairing instructions)
CR2032
Lithium battery